Warranty Conditions


All Kenwood products carry a minimum warranty period of one year when used in normal domestic conditions (See list below for exceptions*). We undertake to provide service free of charge if found to be defective due to a manufacturing fault during the warranty period. The warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, and no fault found with the product or work carried out by anyone other than an Authorized Kenwood Service Representative.

The benefits to you given by this warranty are in addition to other rights and remedies available to you under law in relation to the goods or services to which this warranty relates.

Please keep your receipt as this will authenticate your warranty.

To Claim Your Warranty:

  1. Please contact your nearest Authorized Kenwood Service Representative using our Service Centre contact number above alternatively, refer to our web page for details of the nearest Authorized Kenwood Service Representative.
  2. Provide the Authorized Kenwood Service Representative with your warranty details and proof of purchase.
  3. If the claim is within the warranty period and within the terms of the warranty, make arrangements for service and repairs provided by an Authorized Kenwood Service Representative.  

*The Following models have a total 2 years warranty from date of purchase and a 5 or 10 year warranty on the motor.  This does not cover products purchased before October 2015.

Kitchen Machines / Stand Mixers

Kitchen Machine Model Motor Warranty Product Warranty
Chef XL Titanium Mega Pack KVL8482S 10 Year 2 Year
Chef XL Titanium KVL8300S 10 Year 2 Year
Chef Titanium KVC7320S 10 Year 2 Year
Chef XL Elite KVL6100S 5 Year 2 Year
Chef Elite KVC5100S 5 Year 2 Year
Chef XL KVL4100S 5 Year  2 Year
Chef KVC3100S 5 Year 2 Year
Major Titanium Mega Pack KMM063 5 Year 2 Year
Major Titanium Mega Pack KMM023 5 Year 2 Year
Major Titanium KMM060 5 Year 2 Year
Major Titanium KMM025 5 Year 2 Year
Major Titanium KMM020 5 Year 2 Year
Chef Titanium KMC050 5 Year 2 Year
Chef Titanium KMC015 5 Year 2 Year
Major Premier KMM770 5 Year 2 Year
Major Premier KMM710 5 Year 2 Year
Chef Premier KMC570 5 Year 2 Year
Chef Premier KMC510 5 Year 2 Year
Chef Classic KM353 5 Year 2 Year
Chef Classic KM330 5 Year 2 Year
kMix Stand Mixer KMX50 Series 5 Year 2 Year
kMix Stand Mixer KMX80 Series 5 Year 2 Year


Food Processors:

Food Processor Model Motor Warranty Product Warranty
MultiPro Excel FPM910 5 Year  2 Year
MultiPro Classic FDM786BA 5 Year 2 Year
MultiPro Classic FDM780BA 5 Year 2 Year