Contact Us


Please use our online inquiry form to send us a brief description of the question or issue you're experiencing.  Our consumer service representatives strive to respond to all inquiries within 24 hours of receipt. 


To speak directly with a consumer service representative, please call 1 (800) 322-3848. Our representatives are available: 9:00 am – 8:00 pm (ET) Monday through Friday.


Kenwood c/o De'Longhi America, Inc.
2 Park Way & Route 17 South
Suite 3A
Upper Saddle River, NJ 07458
Attn: Customer Service