Contact Us

PLEASE NOTE:  CUSTOMER SERVICE WILL BE CLOSED EARLY AT 3PM ET FRIDAY, DECEMBER 23RD FOR THE HOLIDAY WEEKEND.  THEY WILL RETURN AS USUAL ON MONDAY, DECEMBER 26TH


ONLINE

Please use our online inquiry form to send us a brief description of the question or issue you're experiencing.  Our consumer service representatives strive to respond to all inquiries within 24 hours of receipt. 

PHONE

To speak directly with a consumer service representative, please call 1 (800) 322-3848. Our representatives are available: 9:00 am – 8:00 pm (ET) Monday through Friday.

MAIL

Kenwood c/o De'Longhi America, Inc.
2 Park Way & Route 17 South
Suite 3A
Upper Saddle River, NJ 07458
Attn: Customer Service