Frequently Asked Questions

FAQs General Questions

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Popular FAQ's

FAQs General Questions

  • Where can I find my serial number / date code?

    Normally on the underside of the appliance often near the cable entry point. The date code will be a series of 4 digits such as OM44.

  • Where can I find my serial number?

    Normally on the underside of the appliance often near the cable entry point. ie. Deep Fryers, Health Grills and Electric Woks.

  • I have a Kenwood Stereo System and would like some assistance.

    Kenwood Appliances (S) Pte Ltd is an entirely separate company to Kenwood Electronics Technologies (S) Pte. Ltd. Please contact them about their products.

  • Why are bowls and lids etc not covered by the guarantee?

    No removable parts are covered by the guarantee if they are dropped, or similar. The guarantee covers mechanical parts and workmanship.

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