DE’LONGHI GROUP CUSTOMER SERVICE CENTRE (PETALING JAYA)
TMT Services Sdn Bhd
Lot No. R-02, 3rd Floor, Citta Mall, No. 1, Jalan PJU 1A/48, PJU1A, Ara Damansara,
47301 Petaling Jaya, Selangor Malaysia.
Tel: +6 03-7831 7248 or +6 03-7832 0367
Fax: +6 03-7832 7063
WhatsApp: +6 01-2336 8906
Spare Parts & Accessories
Tel: +6 03-7832 1322
Fax: +6 03-7832 0632
WhatsAPP: +6 01-9612 6329
Outstation Service, Spare Parts & Accessories
Mon – Fri: 9:00am to 4.30pm
Saturday: 9:00am to 12:30pm
Closed: 1.00 p.m. to 2.00 p.m (Lunch on Weekdays), Sunday and Public Holidays.
Not staying in Selangor state? Please click here to view the list of servicing contractors thoughout Malaysia.
Note: To avoid disappointment, always contact the service agent to confirm they can repair your particular product model before taking your appliance for repair.
Download the latest ASC Contact List here
Search Frequently Asked Questions
Frequently Asked Questions (or FAQ's) will help you to find additional information on your product
Questions we hear the most
What parts are dishwasher proof?
Many Kenwood Products have dishwashable parts, however it is often a product specific feature so for more information see the individual product pages. The motor housing of a product is never dishwashable.
Where can I find my serial number / date code?
Normally on the underside of the appliance often near the cable entry point. The date code will be a series of 4 digits such as OM44.
I have issues with my Kenwood Product which I purchased at a third party store. Can I still claim any store guarantees?
Please contact the store you bought it from, Kenwood Ltd has no affect on store guarantees and we cannot redeem them for you.
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