Customer Support

If you need help, you've come to the right place

Questions we hear the most

  • Where can I find my serial number / date code?

    Normally on the underside of the appliance often near the cable entry point. The date code will be a series of 4 digits such as OM44.

  • I’ve plugged in my bread maker but nothing has happened, is it broken?

    Make sure you have turned on the bread maker. All Kenwood bread makers come with an on/off switch situated under the right hand handle on the BM150 and round the back of the BM250 and BM256. Make sure you plug the appliance in before turning the on/off switch, and always turn it off before unplugging the appliance.

  • What parts are dishwasher proof?

    Many Kenwood Products have dishwashable parts, however it is often a product specific feature so for more information see the individual product pages. The motor housing of a product is never dishwashable.

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